ONLINE ORDERING FREQUENTLY ASKED QUESTIONS
Online Ordering FAQ - Answers:
How do I order products through this web site?
You may order books, meditation CDs, event tickets, etc automatically through the secure server on the Buy Tickets and Buy Product page's of this web site, using your paypal account or credit card.
You may order books, meditation CDs, event tickets, etc automatically through the secure server on the Buy Tickets and Buy Product page's of this web site, using your paypal account or credit card.
What company name will appear on my credit card statement?
Whispers From Beyond will appear on your credit card statement for all purchases.
Whispers From Beyond will appear on your credit card statement for all purchases.
What is your return policy?
All sales are final on products purchased on the site. If you received a damaged, defective or incorrect item please contact the Whispers Team at info@whispersfrombeyond.com.au and we will contact you with instructions for replacement.
All sales are final on products purchased on the site. If you received a damaged, defective or incorrect item please contact the Whispers Team at info@whispersfrombeyond.com.au and we will contact you with instructions for replacement.
May I make orders by phone?
All products including event tickets available on this site can also be purchased over the phone. If ordering by phone, please call the office with your order and credit card details. If the office is unattended and you leave a message to purchase tickets, please do not assume you will automatically have tickets allocated. The availability of tickets for an event can only be confirmed, upon being advised by someone from the Whispers Team.
If you have a question or need special assistance with a purchase, please contact the Whispers Team at info@whispersfrombeyond.com.au
All products including event tickets available on this site can also be purchased over the phone. If ordering by phone, please call the office with your order and credit card details. If the office is unattended and you leave a message to purchase tickets, please do not assume you will automatically have tickets allocated. The availability of tickets for an event can only be confirmed, upon being advised by someone from the Whispers Team.
If you have a question or need special assistance with a purchase, please contact the Whispers Team at info@whispersfrombeyond.com.au
How long will it take to receive my order?
For product purchases please allow 14 -21 days for delivery within Australia. Event tickets will be sent out prior to the event.
For product purchases please allow 14 -21 days for delivery within Australia. Event tickets will be sent out prior to the event.
I have not received the products I ordered yet. Who do I contact?
If you have a question or concerns about an order you made from the site, please email the Whispers Team at info@whispersfrombeyond.com.au
If you have a question or concerns about an order you made from the site, please email the Whispers Team at info@whispersfrombeyond.com.au
What does it mean when you receive a message about cookies?
During the purchase process you may receive a message stating that your computer does not accept cookies. You do not have to do anything with this message and you will still be able to purchase from the site.
During the purchase process you may receive a message stating that your computer does not accept cookies. You do not have to do anything with this message and you will still be able to purchase from the site.
What are cookies?
A computer cookie is a small text file which contains a unique ID tag, placed on your computer by a website. The website saves a complimentary file with a matching ID tag. In this file various information can be stored, from pages visited on the site, to information voluntarily given to the site. When you revisit the site days or weeks later, the site can recognize you by matching the cookie on your computer with the counterpart in its database.
A computer cookie is a small text file which contains a unique ID tag, placed on your computer by a website. The website saves a complimentary file with a matching ID tag. In this file various information can be stored, from pages visited on the site, to information voluntarily given to the site. When you revisit the site days or weeks later, the site can recognize you by matching the cookie on your computer with the counterpart in its database.
