GHOST TOURS FREQUENTLY ASKED QUESTIONS
The following FAQ will generally apply to tours that will be on offer from time to time. For more specific information refer to the tour information provided in the Ghost Tours section of this website.
What happens once I register my interest for a tour?
If you are interested in going on any of our ghost tours, you can register your interest on our Ghost Tours page simply by completing the information requested. All those who register will be added to a database, once dates at the prison are confirmed an email will be sent to those registered on our database first, giving the option of purchasing tickets on a first come first served basis. Those on the database will be given a few days to purchase prior to the remaining tickets becoming available on this website. Please be aware that tickets for the Ghost Tours sell out very quickly and more often than not, will sell out to the database.
If you are interested in going on any of our ghost tours, you can register your interest on our Ghost Tours page simply by completing the information requested. All those who register will be added to a database, once dates at the prison are confirmed an email will be sent to those registered on our database first, giving the option of purchasing tickets on a first come first served basis. Those on the database will be given a few days to purchase prior to the remaining tickets becoming available on this website. Please be aware that tickets for the Ghost Tours sell out very quickly and more often than not, will sell out to the database.
What happens if I go on a tour - is my name removed from the database?
No you will remain on the database, until such time as you request to be removed.
No you will remain on the database, until such time as you request to be removed.
What should I wear ?
It is advised that you wear comfortable footwear and warm clothing.
It is advised that you wear comfortable footwear and warm clothing.
What should I bring and are recording devices allowed at the seminar?
It is recommended that you bring a small torch and your cameras. We have caught some amazing pictures on previous tours, but we do find in this environment that batteries can go flat quite quickly, so bring along some spares just in case.
EVP recorders, video recorders, tape recorders, night vision glasses are all welcome on the tour unless otherwise advised.
It is recommended that you bring a small torch and your cameras. We have caught some amazing pictures on previous tours, but we do find in this environment that batteries can go flat quite quickly, so bring along some spares just in case.
EVP recorders, video recorders, tape recorders, night vision glasses are all welcome on the tour unless otherwise advised.
What is provided?
Refer to your tickets or the ghost tour information as this will depend on the tour itself. Sometimes a meal is included, other times it is tea/coffee etc.
Refer to your tickets or the ghost tour information as this will depend on the tour itself. Sometimes a meal is included, other times it is tea/coffee etc.
How long does the tour go for?
Depends on the particular tour as such please refer to the ghost tour information provided in regards to the tour you are interested in.
Depends on the particular tour as such please refer to the ghost tour information provided in regards to the tour you are interested in.
How many people usually attend a tour?
Generally the tours are limited to a maximum of 30 people. However we do run smaller more intimate tours on occasion. Please refer to the ghost tour information provided, in regards to the tour you are interested in.
Generally the tours are limited to a maximum of 30 people. However we do run smaller more intimate tours on occasion. Please refer to the ghost tour information provided, in regards to the tour you are interested in.
Can children attend the tour?
Out of courtesy to other guests, children attending must be 12 years of age or older.
Out of courtesy to other guests, children attending must be 12 years of age or older.
How do I order tickets through this web site?
You may purchase event tickets automatically through the secure server on our web site. Go to the Buy tickets section of this website.
Tickets will be issued via a company called Eventbrite and will be sent directly to the email address you provide at the time of purchase.
You may purchase event tickets automatically through the secure server on our web site. Go to the Buy tickets section of this website.
Tickets will be issued via a company called Eventbrite and will be sent directly to the email address you provide at the time of purchase.
Can I order over the phone?
Tickets may be purchased over the phone by calling the office. Please have your credit card details ready. If the office is unattended and you leave a message to purchase tickets, please do not assume you will automatically have tickets allocated. The availability of tickets for an event can only be confirmed, upon being advised by someone from the Whispers Team.
Tickets may be purchased over the phone by calling the office. Please have your credit card details ready. If the office is unattended and you leave a message to purchase tickets, please do not assume you will automatically have tickets allocated. The availability of tickets for an event can only be confirmed, upon being advised by someone from the Whispers Team.
What company name will appear on my credit card statement?
Whispers From Beyond will appear on your credit card statement for all purchases.
Whispers From Beyond will appear on your credit card statement for all purchases.
When will I receive my tickets?
Tickets will be emailed out immediately via a company called Eventbrite if you purchase directly through our site. If ordered over the phone, you will receive within 24 hours. If you do not have an email address they will be posted.
Tickets will be emailed out immediately via a company called Eventbrite if you purchase directly through our site. If ordered over the phone, you will receive within 24 hours. If you do not have an email address they will be posted.
I have not received my tickets. Who do I contact?
If you have a question or concerns about an order you made from the site, please email the Whispers Team at [email protected] .
If you have a question or concerns about an order you made from the site, please email the Whispers Team at [email protected] .
Are all ticket purchases non-refundable?
Tickets are non-refundable. Tickets will be issued as a barcoded ticket via a company called Eventbrite and sent to your email address. If you do not have email they will be posted to you.
Tickets are non-refundable. Tickets will be issued as a barcoded ticket via a company called Eventbrite and sent to your email address. If you do not have email they will be posted to you.
Will we receive anything else prior to the tour?
For those attending the tour, a confirmation / reminder email is generally sent out a week prior to the ghost tour.
For those attending the tour, a confirmation / reminder email is generally sent out a week prior to the ghost tour.
